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Guarantee

Hungarian Raul Aurelian I.I. "Diana Jewelry" offers warranty certificates for jewelry purchased from our stores,
thus ensuring their authenticity and quality. The jewelry purchased from our stores is the result of the best tradition
and technology of Romanian jewelers.
The warranty certificate is in accordance with the applicable laws in force, respectively O.G. 21/1992, Law 449/2003 and
O.U.G. 174/2008, the jewelry being marked as follows:

1. Own guarantee mark - sign registered with ANPC
2. Gold material title: 585 for 14 k gold; 750 for 18 k gold;
3. The state stay applied according to the legal provisions

We recommend that you protect your jewelry from blows, do not use it for household or raw work, and gently open bracelets,
earrings, necklaces and chains.
Also, jewelry that contains rubber elements, lose their elasticity if they come in contact with cosmetic sprays or any
other petrochemical product.
In the event that the jewelry has a manufacturing defect, the warranty is 6 months from the date of purchase.
For improper use of jewelry (breaking, hitting, flattening, caused by the customer) WE DO NOT OFFER WARRANTY!

The product will be replaced only if it is confirmed that the source of damage was the defect in material or workmanship
and not in the improper use of the jewelry by the buyer.
The warranty settlement period and repair of the jewelry by repair or replacement is 15 calendar days.

 

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